Other Resources

  • Outpatient Therapy
    Go to Rehab1Network.com
  • Private Duty
    Go to Continuumcare.com
  • Arthritis Foundation
    Go to Arthritis.org
  • Missouri Alliance
    Go to Missouri Alliance for Home Care
  • Illinois Home Care
    Go to Illinois Home Care Council
Frequently Asked Questions
PDF Print E-mail

1. Are home health care services covered by health insurances?

Most health insurance companies have a home health benefit covered under the major medical portion of the policy. Some insurance companies choose a home health care company that their members must use in order to be covered for services, while others do not restrict which home health care company their members use. Contact us with your policy and group number so that we may contact your insurance company for your specific benefits.

2. What services does Medicare cover?

Medicare covers intermittent skilled nursing, physical therapy, speech-language pathology, occupational therapy, medical social worker and home health aide services in patients' homes when certain criteria is met. When services meet the Medicare coverage criteria, Medicare pays for covered home health services at 100% without deductible or coinsurance. St. Louis ★ Illinois Home Health can explain the Medicare requirements in detail as they apply to your situation.

3. Which insurance companies have chosen St. Louis ★ Illinois
Home Health as a preferred provider?

Please see the Insurance Page of this website. If you don’t see your insurance company listed you may call our office and we will contact them to verify coverage. Or, you may contact your insurance company. If you contact your insurance company please tell them that St. Louis ★ Illinois Home Health will be providing your care even if you live in Illinois. St. Louis ★ Illinois Home Health is the parent office with Illinois Home Health as a branch. All insurance billing is under the parent office name.

4. Who do I contact for benefits?

You may contact us and we will check your benefits for you or you may contact your insurance company. If you contact your insurance company please tell them that St. Louis ★ Illinois Home Health will be providing your care even if you live in Illinois. St. Louis ★ Illinois Home Health is the parent office with Illinois Home Health as a branch. All insurance billing is under the parent office name.

Phone: Billing Manager (314) 352-7889

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it